{
"event_type": "parcel.created",
"data": {
"id": 12345678,
"created_at": "2026-01-15T09:58:12.482913Z",
"updated_at": "2026-01-15T09:58:12.482913Z",
"announced_at": "2026-01-15T10:00:00Z",
"organization_id": 87654,
"ship_with": {
"type": "shipping_option_code",
"properties": {
"shipping_option_code": "dpd:standard",
"contract_id": 517
}
},
"tracking_numbers": [
{
"carrier_code": "dpd",
"tracking_number": "3SYZXG132912330",
"tracking_identifier": "3SYZXG132912330",
"tracking_url": "https://tracking.sendcloud.sc/forward?carrier=dpd&code=3SYZXG132912330"
}
],
"details": {
"is_return": false,
"brand_id": 1234,
"integration_id": 5678,
"external_reference": "WMS-2026-000123",
"dimensions": {
"length": "30.00",
"width": "20.00",
"height": "10.00",
"unit": "cm"
},
"weight": {
"value": "1.250",
"unit": "kg"
}
},
"order": {
"order_number": "ORDER-12345",
"ordered_at": "2026-01-14T16:42:03Z",
"total_price": {
"value": "54.90",
"currency": "EUR"
}
},
"from_address": {
"name": "Marie Doe",
"company_name": "Sendcloud",
"address_line_1": "Stadhuisplein 10",
"house_number": "10",
"address_line_2": "2e verdieping",
"postal_code": "5611 EM",
"city": "Eindhoven",
"state_province_code": null,
"country_code": "NL",
"email": "marie.doe@sendcloud.com",
"phone_number": "+31612345678",
"po_box": null
},
"to_address": {
"name": "John Doe",
"company_name": null,
"address_line_1": "Insulindelaan 115",
"house_number": "115",
"address_line_2": null,
"postal_code": "5642 CV",
"city": "Eindhoven",
"state_province_code": null,
"country_code": "NL",
"email": "john.doe@sendcloud.com",
"phone_number": "+31612345679",
"po_box": null
},
"parcel_items": [
{
"item_id": "5552",
"name": null,
"description": "T-Shirt XL",
"product_id": "19284",
"variant_id": "19284-XL",
"image_url": null,
"measurement": {
"dimension": null,
"weight": {
"value": "0.300",
"unit": "kg"
},
"volume": null
},
"quantity": 2,
"sku": "TS1234",
"hs_code": "620520",
"ean": null,
"properties": null,
"country_of_origin": "NL",
"total_price": null,
"unit_price": {
"value": "12.65",
"currency": "EUR"
},
"delivery_dates": null,
"mid_code": null,
"material_content": null,
"intended_use": null,
"manufacturer_product_id": null,
"manufacturer_product_id_std": null,
"dangerous_goods": null
}
]
}
}Event payloads
Parcel created
Delivered to your connection endpoint when a parcel is created in Sendcloud, including its addresses, shipping option and items.
Subscribe to this event type using parcel.created when creating a subscription.
WEBHOOK
ParcelCreated
{
"event_type": "parcel.created",
"data": {
"id": 12345678,
"created_at": "2026-01-15T09:58:12.482913Z",
"updated_at": "2026-01-15T09:58:12.482913Z",
"announced_at": "2026-01-15T10:00:00Z",
"organization_id": 87654,
"ship_with": {
"type": "shipping_option_code",
"properties": {
"shipping_option_code": "dpd:standard",
"contract_id": 517
}
},
"tracking_numbers": [
{
"carrier_code": "dpd",
"tracking_number": "3SYZXG132912330",
"tracking_identifier": "3SYZXG132912330",
"tracking_url": "https://tracking.sendcloud.sc/forward?carrier=dpd&code=3SYZXG132912330"
}
],
"details": {
"is_return": false,
"brand_id": 1234,
"integration_id": 5678,
"external_reference": "WMS-2026-000123",
"dimensions": {
"length": "30.00",
"width": "20.00",
"height": "10.00",
"unit": "cm"
},
"weight": {
"value": "1.250",
"unit": "kg"
}
},
"order": {
"order_number": "ORDER-12345",
"ordered_at": "2026-01-14T16:42:03Z",
"total_price": {
"value": "54.90",
"currency": "EUR"
}
},
"from_address": {
"name": "Marie Doe",
"company_name": "Sendcloud",
"address_line_1": "Stadhuisplein 10",
"house_number": "10",
"address_line_2": "2e verdieping",
"postal_code": "5611 EM",
"city": "Eindhoven",
"state_province_code": null,
"country_code": "NL",
"email": "marie.doe@sendcloud.com",
"phone_number": "+31612345678",
"po_box": null
},
"to_address": {
"name": "John Doe",
"company_name": null,
"address_line_1": "Insulindelaan 115",
"house_number": "115",
"address_line_2": null,
"postal_code": "5642 CV",
"city": "Eindhoven",
"state_province_code": null,
"country_code": "NL",
"email": "john.doe@sendcloud.com",
"phone_number": "+31612345679",
"po_box": null
},
"parcel_items": [
{
"item_id": "5552",
"name": null,
"description": "T-Shirt XL",
"product_id": "19284",
"variant_id": "19284-XL",
"image_url": null,
"measurement": {
"dimension": null,
"weight": {
"value": "0.300",
"unit": "kg"
},
"volume": null
},
"quantity": 2,
"sku": "TS1234",
"hs_code": "620520",
"ean": null,
"properties": null,
"country_of_origin": "NL",
"total_price": null,
"unit_price": {
"value": "12.65",
"currency": "EUR"
},
"delivery_dates": null,
"mid_code": null,
"material_content": null,
"intended_use": null,
"manufacturer_product_id": null,
"manufacturer_product_id_std": null,
"dangerous_goods": null
}
]
}
}Body
application/json
Event data delivered to your endpoint
Event payload delivered to your endpoint when a parcel is created.
The event type identifier.
Available options:
parcel.created Example:
"parcel.created"
The parcel as it was created. All keys below are always present in the delivered payload; keys that are not applicable are delivered as null.
Decimal amounts (weights, dimensions and prices) are delivered as strings to avoid rounding differences.
Show child attributes
Show child attributes
Response
200
Return a 2xx status to acknowledge receipt of the event.