Depending on the requested data_type, additional documents/photos, text input, or sales data may be required.
sales_data type, detailed sales data is expected, including item descriptions, quantities, prices, and tax rates. The data has to be passed as a valid JSON object under the sales_data key of the payload.
A file object is expected for the following data_type’s: sales_invoice, purchase_invoice, confirmation_from_intended_receiver, declaration_non_receipt, pickup_receipt, recipient_id_scan, photo_of_parcel_exterior, photo_of_contents, photo_of_damage, photo_of_packaging_material_interior, photo_of_shipping_label, photo_of_parcel_weight, cn18_form, cn23_form, cn24_form, cp72_form, proof_of_delivery, proof_of_shipment, liability_statement, claim_letter, identity_card.
Files are expected to be passed in the attachments array.
Textual input is expected for iban_bic, cellphone, contact_person, correct_address, description_of_contents, description_of_damage, description_of_parcel, email_address data types.
The info should be passed in the comment field.
For the other type, textual input or file(s) can be expected depending on the title/description.