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During the delivery journey, a parcel can receive a number of different status updates, also refered to as tracking statuses. These statuses are used to indicate the current progress of the shipment, or to depict any changes that have taken place which result in the parcel being unable to be delivered. It’s the role of the carrier to send tracking updates, and new updates occur whenever the parcel receives a scan, either at the sorting hub, service point or from the delivery driver. Shipping carriers use a variety of interchangeable terms to indicate delivery milestones. Sendcloud maps these different terms into a list of universally understandable parcel statuses. These are then used to trigger tracking notifications, or to display the current status of a parcel in the Sendcloud panel. You can use our Parcel Statuses API to retrieve a list of all the parcel statuses that are supported by Sendcloud.