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Service point delivery allows online buyers to have their parcel delivered to a local service point location, as opposed to their home or business address. First ensure that you’ve enabled service point delivery and the carriers you want to offer in your integration settings.
If you’re following a decentralized integration setup, each merchant who wants to offer service point delivery will have to perform these steps in their Sendcloud account.
Secondly, you need to provide a way for the end-customer to select their preferred service point location during the checkout process. Sendcloud offers a Service points API. To support service point delivery, you’ll need to retrieve a list of available service points within a specified search radius and display it to the end-customer during your checkout process, so that they can select their preferred delivery location. See Find service points with the API. We also support embedding our hosted service point picker into your checkout, which handles the service point lookup for you.
Service point picker widget

How to include service points in your data flow

Read more about how to include service points in your data flow, including the service point picker widget.
Once the customer has selected a service point, you’ll need to include it in your request when creating the shipment.

Create a shipment with service point delivery

Read more about how to create a shipment for delivery to a service point.

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Service point delivery methods

If you want to offer service point delivery to your sellers and their customers, it’s important that you also provide them with applicable shipping methods to choose from. You will need to present your seller with the option to purchase either a standard delivery method or a service point delivery method at the point of sale.

Retrieve a list of shipping methods for a service point

Learn how to retrieve a list of shipping methods, including service point delivery methods.
Tip: Depending on how you choose to tailor your customer journey, you can present multiple different methods from various carriers to offer more flexibility to your sellers.