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Here we outline common user flows when using the Sendcloud APIs. For an explanation of the terms used, visit the Glossary.

API v3 user flows

Standard shipment creation flow (Shipments API v3)

Diagram showing suggested API usage for standard shipment creation scenarios

Shipping orders from E-commerce platforms

Diagram showing suggested API usage when shipping from an e-commerce platform

Shipping a parcel as a white-label product in the marketplace

Diagram showing suggested API usage to ship a white-label parcel in the marketplace

Announcing a multicollo parcel

Diagram showing suggested API usage to announce a multicollo parcel

Setting up event subscriptions

To start receiving real-time parcel event notifications via the Event Subscriptions API (BETA):
  1. Create a connection — define where events should be delivered (e.g. a webhook URL or Klaviyo integration) using the Create a connection endpoint.
  2. Create a subscription — specify which events to listen for and link them to your connection using the Create a subscription endpoint.
  3. Test your setup — verify that events are delivered correctly by using the Test event delivery (/broadcast/test/{subscription_id}) endpoint.

API v2 user flows

Shipping a parcel to an address

Diagram showing suggested API usage to ship a parcel to an address

Shipping to a service point

Diagram showing suggested API usage to ship a parcel to a service point

Shipping a parcel using shipping rules

Diagram showing suggested API usage to ship a parcel using shipping rules

Setting up tracking

Diagram showing suggested API usage to set up tracking